{"id":31,"date":"2026-07-17T15:10:22","date_gmt":"2026-07-17T13:10:22","guid":{"rendered":"https:\/\/amourallabah.com\/?page_id=31"},"modified":"2026-07-30T17:08:59","modified_gmt":"2026-07-30T15:08:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/amourallabah.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\n\r\nFAQ \u2014 Studio<\/title>\r\n\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n\r\n<link\r\n href=\"https:\/\/fonts.googleapis.com\/css2?family=Oswald:wght@400;500;600;700&family=Inter:wght@400;500;600&family=IBM+Plex+Mono:wght@500;600&display=swap\"\r\n rel=\"stylesheet\"\r\n>\r\n\r\n<style>\r\n\r\n \/* =========================================================\r\n VARIABLES\r\n ========================================================= *\/\r\n\r\n :root{\r\n --bg: #FAF8F6;\r\n --surface: #FFFFFF;\r\n\r\n --ink: #191515;\r\n --ink-soft: #4A4342;\r\n\r\n --muted: #857D7B;\r\n\r\n --red: #C8102E;\r\n --red-dark: #8C0A22;\r\n\r\n --line: #E6E0DC;\r\n --line-strong: #d8d0cb;\r\n\r\n --focus: #1560c8;\r\n\r\n --radius: 3px;\r\n }\r\n\r\n\r\n \/* =========================================================\r\n RESET\r\n ========================================================= *\/\r\n\r\n *{\r\n box-sizing: border-box;\r\n }\r\n\r\n html{\r\n scroll-behavior: smooth;\r\n }\r\n\r\n body{\r\n margin: 0;\r\n\r\n background: var(--bg);\r\n color: var(--ink);\r\n\r\n font-family: 'Inter', sans-serif;\r\n\r\n -webkit-font-smoothing: antialiased;\r\n\r\n overflow-x: hidden;\r\n }\r\n\r\n\r\n h1,\r\n h2,\r\n .display{\r\n font-family: 'Oswald', sans-serif;\r\n\r\n text-transform: uppercase;\r\n\r\n letter-spacing: 0.03em;\r\n }\r\n\r\n\r\n .mono{\r\n font-family: 'IBM Plex Mono', monospace;\r\n }\r\n\r\n\r\n a{\r\n color: inherit;\r\n }\r\n\r\n\r\n button{\r\n font: inherit;\r\n }\r\n\r\n\r\n :focus-visible{\r\n outline: 3px solid var(--focus);\r\n outline-offset: 2px;\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n HERO\r\n ========================================================= *\/\r\n\r\n .hero{\r\n max-width: 1120px;\r\n\r\n margin: 0 auto;\r\n\r\n padding: 36px 32px 28px;\r\n\r\n display: flex;\r\n\r\n align-items: flex-end;\r\n\r\n justify-content: space-between;\r\n\r\n gap: 40px;\r\n\r\n flex-wrap: wrap;\r\n\r\n border-bottom: 1px solid var(--line);\r\n }\r\n\r\n\r\n .hero-heading{\r\n flex: 1 1 360px;\r\n }\r\n\r\n\r\n .hero-eyebrow{\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n gap: 10px;\r\n\r\n font-size: 12px;\r\n\r\n font-weight: 600;\r\n\r\n letter-spacing: 0.18em;\r\n\r\n text-transform: uppercase;\r\n\r\n color: var(--red);\r\n\r\n margin-bottom: 10px;\r\n }\r\n\r\n\r\n .hero-eyebrow .rec-dot{\r\n width: 8px;\r\n\r\n height: 8px;\r\n\r\n border-radius: 50%;\r\n\r\n background: var(--red);\r\n\r\n animation: pulse 1.8s ease-in-out infinite;\r\n }\r\n\r\n\r\n @keyframes pulse{\r\n\r\n 0%,\r\n 100%{\r\n opacity: 1;\r\n }\r\n\r\n 50%{\r\n opacity: 0.35;\r\n }\r\n\r\n }\r\n\r\n\r\n .hero h1{\r\n font-size: clamp(24px, 2.6vw, 32px);\r\n\r\n line-height: 1.15;\r\n\r\n margin: 0;\r\n\r\n max-width: 26ch;\r\n }\r\n\r\n\r\n .hero p{\r\n flex: 1 1 320px;\r\n\r\n font-size: 15px;\r\n\r\n line-height: 1.6;\r\n\r\n color: var(--ink-soft);\r\n\r\n max-width: 46ch;\r\n\r\n margin: 0 0 3px;\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n DESKTOP FAQ\r\n ========================================================= *\/\r\n\r\n .editing-bay{\r\n max-width: 1120px;\r\n\r\n margin: 0 auto;\r\n\r\n padding: 28px 32px 96px;\r\n\r\n display: grid;\r\n\r\n grid-template-columns: 320px 1fr;\r\n\r\n gap: 28px;\r\n\r\n align-items: start;\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n DESKTOP \u2014 LISTE QUESTIONS\r\n ========================================================= *\/\r\n\r\n .bin{\r\n order: 1;\r\n\r\n border-radius: 10px;\r\n\r\n background: #EFEAE5;\r\n\r\n overflow: hidden;\r\n\r\n box-shadow: 0 10px 26px rgba(25,21,21,0.08);\r\n\r\n border-top: 3px solid var(--red);\r\n }\r\n\r\n\r\n .bin-group + .bin-group{\r\n border-top: 1px solid #ded6cf;\r\n }\r\n\r\n\r\n .bin-group-title{\r\n font-family: 'IBM Plex Mono', monospace;\r\n\r\n font-size: 12px;\r\n\r\n font-weight: 600;\r\n\r\n letter-spacing: 0.14em;\r\n\r\n text-transform: uppercase;\r\n\r\n color: var(--red-dark);\r\n\r\n background: #E5DDD5;\r\n\r\n padding: 13px 20px;\r\n }\r\n\r\n\r\n .bin-row{\r\n width: 100%;\r\n\r\n display: flex;\r\n\r\n align-items: baseline;\r\n\r\n gap: 14px;\r\n\r\n text-align: left;\r\n\r\n background: none;\r\n\r\n border: none;\r\n\r\n border-left: 4px solid transparent;\r\n\r\n padding: 18px 20px 18px 18px;\r\n\r\n cursor: pointer;\r\n\r\n transition:\r\n background .15s ease,\r\n border-color .15s ease;\r\n }\r\n\r\n\r\n .bin-row + .bin-row{\r\n border-top: 1px solid #ded6cf;\r\n }\r\n\r\n\r\n .bin-row:hover{\r\n background: #E7E0D9;\r\n }\r\n\r\n\r\n .bin-row.active{\r\n background: #F6DDE2;\r\n\r\n border-left-color: var(--red);\r\n }\r\n\r\n\r\n .bin-tc{\r\n font-size: 12px;\r\n\r\n color: #8a8280;\r\n\r\n flex: none;\r\n\r\n letter-spacing: 0.02em;\r\n }\r\n\r\n\r\n .bin-row.active .bin-tc{\r\n color: var(--red-dark);\r\n }\r\n\r\n\r\n .bin-label{\r\n font-size: 15px;\r\n\r\n font-weight: 500;\r\n\r\n color: var(--ink-soft);\r\n\r\n line-height: 1.4;\r\n }\r\n\r\n\r\n .bin-row.active .bin-label{\r\n color: var(--ink);\r\n\r\n font-weight: 700;\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n DESKTOP \u2014 MONITEUR\r\n ========================================================= *\/\r\n\r\n .monitor{\r\n order: 2;\r\n\r\n position: sticky;\r\n\r\n top: 24px;\r\n }\r\n\r\n\r\n .monitor-topbar{\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n justify-content: space-between;\r\n\r\n padding: 0 4px 10px;\r\n\r\n font-size: 11px;\r\n\r\n letter-spacing: 0.08em;\r\n\r\n color: var(--muted);\r\n\r\n text-transform: uppercase;\r\n }\r\n\r\n\r\n .rec{\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n gap: 6px;\r\n\r\n color: var(--red);\r\n\r\n font-weight: 600;\r\n }\r\n\r\n\r\n .rec-dot{\r\n width: 7px;\r\n\r\n height: 7px;\r\n\r\n border-radius: 50%;\r\n\r\n background: var(--red);\r\n\r\n animation: pulse 1.8s ease-in-out infinite;\r\n }\r\n\r\n\r\n .monitor-badge{\r\n border: 1px solid var(--line-strong);\r\n\r\n padding: 3px 8px;\r\n\r\n border-radius: 999px;\r\n\r\n color: var(--muted);\r\n }\r\n\r\n\r\n .monitor-screen{\r\n position: relative;\r\n\r\n background: var(--ink);\r\n\r\n border-radius: 10px;\r\n\r\n padding: 44px 40px;\r\n\r\n min-height: 260px;\r\n\r\n display: flex;\r\n\r\n flex-direction: column;\r\n\r\n justify-content: center;\r\n }\r\n\r\n\r\n .monitor-corner{\r\n position: absolute;\r\n\r\n width: 18px;\r\n\r\n height: 18px;\r\n\r\n border: 2px solid var(--red);\r\n\r\n opacity: 0.85;\r\n }\r\n\r\n\r\n .monitor-corner.tl{\r\n top: 14px;\r\n\r\n left: 14px;\r\n\r\n border-right: none;\r\n\r\n border-bottom: none;\r\n }\r\n\r\n\r\n .monitor-corner.tr{\r\n top: 14px;\r\n\r\n right: 14px;\r\n\r\n border-left: none;\r\n\r\n border-bottom: none;\r\n }\r\n\r\n\r\n .monitor-corner.bl{\r\n bottom: 14px;\r\n\r\n left: 14px;\r\n\r\n border-right: none;\r\n\r\n border-top: none;\r\n }\r\n\r\n\r\n .monitor-corner.br{\r\n bottom: 14px;\r\n\r\n right: 14px;\r\n\r\n border-left: none;\r\n\r\n border-top: none;\r\n }\r\n\r\n\r\n .monitor-cat{\r\n font-size: 12px;\r\n\r\n font-weight: 600;\r\n\r\n letter-spacing: 0.14em;\r\n\r\n text-transform: uppercase;\r\n\r\n color: var(--red);\r\n\r\n margin-bottom: 14px;\r\n }\r\n\r\n\r\n .monitor-question{\r\n color: #fff;\r\n\r\n font-size: clamp(20px, 2.6vw, 27px);\r\n\r\n line-height: 1.22;\r\n\r\n margin: 0 0 16px;\r\n\r\n max-width: 34ch;\r\n }\r\n\r\n\r\n .monitor-answer{\r\n color: #cfc7c5;\r\n\r\n font-family: 'Inter', sans-serif;\r\n\r\n text-transform: none;\r\n\r\n letter-spacing: normal;\r\n\r\n font-size: 15px;\r\n\r\n line-height: 1.7;\r\n\r\n margin: 0;\r\n\r\n max-width: 56ch;\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n SCRUBBER\r\n ========================================================= *\/\r\n\r\n .scrubber{\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n gap: 14px;\r\n\r\n padding: 14px 4px 0;\r\n }\r\n\r\n\r\n .scrubber-track{\r\n position: relative;\r\n\r\n flex: 1;\r\n\r\n height: 3px;\r\n\r\n background: var(--line-strong);\r\n\r\n border-radius: 999px;\r\n }\r\n\r\n\r\n .scrubber-fill{\r\n position: absolute;\r\n\r\n left: 0;\r\n\r\n top: 0;\r\n\r\n bottom: 0;\r\n\r\n background: var(--red);\r\n\r\n border-radius: 999px;\r\n\r\n transition: width .3s ease;\r\n\r\n width: 10%;\r\n }\r\n\r\n\r\n .scrubber-head{\r\n position: absolute;\r\n\r\n top: 50%;\r\n\r\n width: 11px;\r\n\r\n height: 11px;\r\n\r\n background: var(--red);\r\n\r\n border: 2px solid var(--surface);\r\n\r\n border-radius: 50%;\r\n\r\n transform: translate(-50%, -50%);\r\n\r\n box-shadow: 0 0 0 1px var(--red);\r\n\r\n transition: left .3s ease;\r\n\r\n left: 10%;\r\n }\r\n\r\n\r\n .scrubber-count{\r\n font-size: 12px;\r\n\r\n color: var(--muted);\r\n\r\n flex: none;\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n MOBILE FAQ\r\n Nouvelle pr\u00e9sentation en accord\u00e9on\r\n ========================================================= *\/\r\n\r\n .faq-mobile{\r\n display: none;\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n TABLETTE \/ MOBILE\r\n ========================================================= *\/\r\n\r\n @media (max-width: 860px){\r\n\r\n \/*\r\n * On conserve enti\u00e8rement la pr\u00e9sentation ordinateur\r\n * au-dessus de 860px.\r\n *\r\n * Sous 860px, on utilise uniquement l'accord\u00e9on.\r\n *\/\r\n\r\n .editing-bay{\r\n display: none;\r\n }\r\n\r\n\r\n .faq-mobile{\r\n display: block;\r\n\r\n width: 100%;\r\n\r\n max-width: 680px;\r\n\r\n margin: 0 auto;\r\n\r\n padding: 24px 20px 72px;\r\n }\r\n\r\n\r\n \/* -----------------------------------------\r\n Introduction mobile\r\n ----------------------------------------- *\/\r\n\r\n .mobile-faq-intro{\r\n margin-bottom: 28px;\r\n }\r\n\r\n\r\n .mobile-faq-intro-line{\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n gap: 9px;\r\n\r\n color: var(--red);\r\n\r\n font-family: 'IBM Plex Mono', monospace;\r\n\r\n font-size: 11px;\r\n\r\n font-weight: 600;\r\n\r\n letter-spacing: 0.12em;\r\n\r\n text-transform: uppercase;\r\n\r\n margin-bottom: 8px;\r\n }\r\n\r\n\r\n .mobile-faq-intro-line::before{\r\n content: \"\";\r\n\r\n width: 7px;\r\n\r\n height: 7px;\r\n\r\n border-radius: 50%;\r\n\r\n background: var(--red);\r\n\r\n flex: none;\r\n }\r\n\r\n\r\n .mobile-faq-intro p{\r\n margin: 0;\r\n\r\n font-size: 13px;\r\n\r\n line-height: 1.65;\r\n\r\n color: var(--muted);\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n Groupe\r\n ----------------------------------------- *\/\r\n\r\n .mobile-faq-group{\r\n margin-bottom: 30px;\r\n }\r\n\r\n\r\n .mobile-group-title{\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n gap: 12px;\r\n\r\n margin-bottom: 10px;\r\n\r\n font-family: 'IBM Plex Mono', monospace;\r\n\r\n font-size: 11px;\r\n\r\n font-weight: 600;\r\n\r\n line-height: 1.4;\r\n\r\n letter-spacing: 0.12em;\r\n\r\n text-transform: uppercase;\r\n\r\n color: var(--red-dark);\r\n }\r\n\r\n\r\n .mobile-group-title::after{\r\n content: \"\";\r\n\r\n flex: 1;\r\n\r\n height: 1px;\r\n\r\n background: var(--line-strong);\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n Accord\u00e9on\r\n ----------------------------------------- *\/\r\n\r\n .mobile-faq-list{\r\n display: flex;\r\n\r\n flex-direction: column;\r\n\r\n gap: 9px;\r\n }\r\n\r\n\r\n .mobile-faq-item{\r\n background: var(--surface);\r\n\r\n border: 1px solid var(--line);\r\n\r\n border-radius: 12px;\r\n\r\n overflow: hidden;\r\n\r\n transition:\r\n border-color .25s ease,\r\n box-shadow .25s ease,\r\n transform .25s ease;\r\n }\r\n\r\n\r\n .mobile-faq-item.active{\r\n border-color: rgba(200,16,46,0.4);\r\n\r\n box-shadow:\r\n 0 10px 30px rgba(25,21,21,0.07),\r\n 0 0 0 1px rgba(200,16,46,0.04);\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n Bouton question\r\n ----------------------------------------- *\/\r\n\r\n .mobile-faq-question{\r\n width: 100%;\r\n\r\n border: 0;\r\n\r\n background: transparent;\r\n\r\n padding: 17px 16px;\r\n\r\n display: grid;\r\n\r\n grid-template-columns: 34px minmax(0, 1fr) 34px;\r\n\r\n gap: 11px;\r\n\r\n align-items: center;\r\n\r\n text-align: left;\r\n\r\n color: var(--ink);\r\n\r\n cursor: pointer;\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n Num\u00e9ro\r\n ----------------------------------------- *\/\r\n\r\n .mobile-question-number{\r\n width: 32px;\r\n\r\n height: 32px;\r\n\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n justify-content: center;\r\n\r\n border-radius: 8px;\r\n\r\n background: #F4EFEB;\r\n\r\n color: var(--red-dark);\r\n\r\n font-family: 'IBM Plex Mono', monospace;\r\n\r\n font-size: 10px;\r\n\r\n font-weight: 600;\r\n\r\n transition:\r\n background .25s ease,\r\n color .25s ease;\r\n }\r\n\r\n\r\n .mobile-faq-item.active .mobile-question-number{\r\n background: var(--red);\r\n\r\n color: #fff;\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n Texte question\r\n ----------------------------------------- *\/\r\n\r\n .mobile-question-text{\r\n font-size: 14px;\r\n\r\n line-height: 1.45;\r\n\r\n font-weight: 600;\r\n\r\n color: var(--ink);\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n Bouton +\r\n ----------------------------------------- *\/\r\n\r\n .mobile-question-icon{\r\n width: 30px;\r\n\r\n height: 30px;\r\n\r\n border-radius: 50%;\r\n\r\n border: 1px solid var(--line-strong);\r\n\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n justify-content: center;\r\n\r\n position: relative;\r\n\r\n transition:\r\n background .25s ease,\r\n border-color .25s ease,\r\n transform .25s ease;\r\n }\r\n\r\n\r\n .mobile-question-icon::before,\r\n .mobile-question-icon::after{\r\n content: \"\";\r\n\r\n position: absolute;\r\n\r\n width: 11px;\r\n\r\n height: 1.5px;\r\n\r\n border-radius: 999px;\r\n\r\n background: var(--ink);\r\n\r\n transition:\r\n transform .25s ease,\r\n background .25s ease;\r\n }\r\n\r\n\r\n .mobile-question-icon::after{\r\n transform: rotate(90deg);\r\n }\r\n\r\n\r\n .mobile-faq-item.active .mobile-question-icon{\r\n background: var(--red);\r\n\r\n border-color: var(--red);\r\n\r\n transform: rotate(180deg);\r\n }\r\n\r\n\r\n .mobile-faq-item.active .mobile-question-icon::before,\r\n .mobile-faq-item.active .mobile-question-icon::after{\r\n background: #fff;\r\n }\r\n\r\n\r\n .mobile-faq-item.active .mobile-question-icon::after{\r\n transform: rotate(0deg);\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n R\u00e9ponse\r\n ----------------------------------------- *\/\r\n\r\n .mobile-faq-answer{\r\n display: grid;\r\n\r\n grid-template-rows: 0fr;\r\n\r\n transition: grid-template-rows .35s ease;\r\n }\r\n\r\n\r\n .mobile-faq-item.active .mobile-faq-answer{\r\n grid-template-rows: 1fr;\r\n }\r\n\r\n\r\n .mobile-answer-inner{\r\n min-height: 0;\r\n\r\n overflow: hidden;\r\n }\r\n\r\n\r\n .mobile-answer-content{\r\n margin: 0 16px 17px 61px;\r\n\r\n padding-top: 15px;\r\n\r\n border-top: 1px solid var(--line);\r\n\r\n color: var(--ink-soft);\r\n\r\n font-size: 13.5px;\r\n\r\n line-height: 1.7;\r\n }\r\n\r\n\r\n\r\n \/* -----------------------------------------\r\n Petite information sous r\u00e9ponse\r\n ----------------------------------------- *\/\r\n\r\n .mobile-answer-meta{\r\n display: flex;\r\n\r\n align-items: center;\r\n\r\n gap: 8px;\r\n\r\n margin-top: 13px;\r\n\r\n color: var(--muted);\r\n\r\n font-family: 'IBM Plex Mono', monospace;\r\n\r\n font-size: 9px;\r\n\r\n letter-spacing: 0.04em;\r\n\r\n text-transform: uppercase;\r\n }\r\n\r\n\r\n .mobile-answer-meta::before{\r\n content: \"\";\r\n\r\n width: 5px;\r\n\r\n height: 5px;\r\n\r\n background: var(--red);\r\n\r\n border-radius: 50%;\r\n }\r\n\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n PETITS MOBILES\r\n ========================================================= *\/\r\n\r\n @media (max-width: 600px){\r\n\r\n .hero{\r\n padding: 34px 20px 23px;\r\n\r\n gap: 16px;\r\n\r\n align-items: flex-start;\r\n }\r\n\r\n\r\n .hero-heading{\r\n flex-basis: 100%;\r\n }\r\n\r\n\r\n .hero h1{\r\n font-size: 25px;\r\n\r\n max-width: 100%;\r\n }\r\n\r\n\r\n .hero p{\r\n flex-basis: 100%;\r\n\r\n max-width: 100%;\r\n\r\n font-size: 13.5px;\r\n\r\n line-height: 1.6;\r\n }\r\n\r\n\r\n .faq-mobile{\r\n padding:\r\n 22px\r\n max(14px, env(safe-area-inset-right))\r\n 70px\r\n max(14px, env(safe-area-inset-left));\r\n }\r\n\r\n\r\n .mobile-faq-question{\r\n grid-template-columns: 31px minmax(0, 1fr) 30px;\r\n\r\n gap: 10px;\r\n\r\n padding: 15px 13px;\r\n }\r\n\r\n\r\n .mobile-question-number{\r\n width: 30px;\r\n\r\n height: 30px;\r\n }\r\n\r\n\r\n .mobile-question-text{\r\n font-size: 13.5px;\r\n }\r\n\r\n\r\n .mobile-question-icon{\r\n width: 29px;\r\n\r\n height: 29px;\r\n }\r\n\r\n\r\n .mobile-answer-content{\r\n margin:\r\n 0\r\n 14px\r\n 16px\r\n 54px;\r\n\r\n font-size: 13px;\r\n\r\n line-height: 1.68;\r\n }\r\n\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n TR\u00c8S PETITS MOBILES\r\n ========================================================= *\/\r\n\r\n @media (max-width: 380px){\r\n\r\n .hero{\r\n padding-left: 15px;\r\n\r\n padding-right: 15px;\r\n }\r\n\r\n\r\n .faq-mobile{\r\n padding-left: 10px;\r\n\r\n padding-right: 10px;\r\n }\r\n\r\n\r\n .mobile-faq-question{\r\n padding-left: 11px;\r\n\r\n padding-right: 11px;\r\n }\r\n\r\n\r\n .mobile-answer-content{\r\n margin-left: 51px;\r\n\r\n margin-right: 11px;\r\n }\r\n\r\n }\r\n\r\n\r\n\r\n \/* =========================================================\r\n ACCESSIBILIT\u00c9\r\n ========================================================= *\/\r\n\r\n @media (prefers-reduced-motion: reduce){\r\n\r\n *{\r\n animation: none !important;\r\n\r\n transition: none !important;\r\n\r\n scroll-behavior: auto !important;\r\n }\r\n\r\n }\r\n\r\n<\/style>\r\n<\/head>\r\n\r\n\r\n<body>\r\n\r\n\r\n<!-- ========================================================\r\n HERO\r\n======================================================== -->\r\n\r\n<section class=\"hero\">\r\n\r\n <div class=\"hero-heading\">\r\n\r\n <div class=\"hero-eyebrow\">\r\n\r\n <span class=\"rec-dot\"><\/span>\r\n\r\n Foire aux questions\r\n\r\n <\/div>\r\n\r\n <h1>\r\n Avant de tourner, on r\u00e9pond \u00e0 vos questions\r\n <\/h1>\r\n\r\n <\/div>\r\n\r\n\r\n <p>\r\n S\u00e9lectionnez une question dans la liste pour l'afficher\r\n en aper\u00e7u, comme sur une visionneuse de montage.\r\n <\/p>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<!-- ========================================================\r\n VERSION ORDINATEUR\r\n======================================================== -->\r\n\r\n<div class=\"editing-bay\">\r\n\r\n\r\n <!-- ======================================================\r\n MONITEUR\r\n ======================================================= -->\r\n\r\n <div class=\"monitor\">\r\n\r\n <div class=\"monitor-topbar\">\r\n\r\n <span class=\"rec\">\r\n <span class=\"rec-dot\"><\/span>\r\n Rec\r\n <\/span>\r\n\r\n\r\n <span\r\n class=\"monitor-tc mono\"\r\n id=\"monitorTc\"\r\n >\r\n 00:00:03:12\r\n <\/span>\r\n\r\n\r\n <span class=\"monitor-badge\">\r\n Aper\u00e7u\r\n <\/span>\r\n\r\n <\/div>\r\n\r\n\r\n\r\n <div class=\"monitor-screen\">\r\n\r\n <span class=\"monitor-corner tl\"><\/span>\r\n\r\n <span class=\"monitor-corner tr\"><\/span>\r\n\r\n <span class=\"monitor-corner bl\"><\/span>\r\n\r\n <span class=\"monitor-corner br\"><\/span>\r\n\r\n\r\n <div\r\n class=\"monitor-cat\"\r\n id=\"monitorCat\"\r\n >\r\n G\u00e9n\u00e9ral\r\n <\/div>\r\n\r\n\r\n <h2\r\n class=\"monitor-question\"\r\n id=\"monitorQuestion\"\r\n >\r\n Comment se d\u00e9roule une demande de devis ?\r\n <\/h2>\r\n\r\n\r\n <p\r\n class=\"monitor-answer\"\r\n id=\"monitorAnswer\"\r\n >\r\n Vous remplissez le formulaire \"Demander un devis\"\r\n en pr\u00e9cisant le type de prestation\r\n (photo, vid\u00e9o, montage ou motion design),\r\n la date souhait\u00e9e et votre budget indicatif.\r\n Nous revenons vers vous sous 48h avec une proposition\r\n d\u00e9taill\u00e9e et, si besoin, un appel de cadrage\r\n pour affiner le projet.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n\r\n <div class=\"scrubber\">\r\n\r\n <div class=\"scrubber-track\">\r\n\r\n <div\r\n class=\"scrubber-fill\"\r\n id=\"scrubberFill\"\r\n ><\/div>\r\n\r\n\r\n <div\r\n class=\"scrubber-head\"\r\n id=\"scrubberHead\"\r\n ><\/div>\r\n\r\n <\/div>\r\n\r\n\r\n <span\r\n class=\"scrubber-count mono\"\r\n id=\"scrubberCount\"\r\n >\r\n 01 \/ 10\r\n <\/span>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n\r\n\r\n <!-- ======================================================\r\n LISTE DES QUESTIONS DESKTOP\r\n ======================================================= -->\r\n\r\n <nav\r\n class=\"bin\"\r\n aria-label=\"Liste des questions\"\r\n >\r\n\r\n\r\n <!-- GENERAL -->\r\n\r\n <div class=\"bin-group\">\r\n\r\n <div class=\"bin-group-title\">\r\n G\u00e9n\u00e9ral\r\n <\/div>\r\n\r\n\r\n <button\r\n class=\"bin-row active\"\r\n data-tc=\"00:00:03:12\"\r\n data-cat=\"G\u00e9n\u00e9ral\"\r\n data-q=\"Comment se d\u00e9roule une demande de devis ?\"\r\n data-a=\"Vous remplissez le formulaire "Demander un devis" en pr\u00e9cisant le type de prestation (photo, vid\u00e9o, montage ou motion design), la date souhait\u00e9e et votre budget indicatif. Nous revenons vers vous sous 48h avec une proposition d\u00e9taill\u00e9e et, si besoin, un appel de cadrage pour affiner le projet.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:03:12\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Comment se d\u00e9roule une demande de devis ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:07:04\"\r\n data-cat=\"G\u00e9n\u00e9ral\"\r\n data-q=\"Quels types de prestations proposez-vous ?\"\r\n data-a=\"Quatre grands p\u00f4les : la photographie (portrait, \u00e9v\u00e9nementiel, corporate, produit), la captation vid\u00e9o, le montage vid\u00e9o (post-production, \u00e9talonnage, sound design) et le motion design (animations 2D, habillage graphique, g\u00e9n\u00e9riques). Ces prestations peuvent \u00eatre combin\u00e9es selon votre projet.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:07:04\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Quels types de prestations proposez-vous ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n <\/div>\r\n\r\n\r\n\r\n <!-- PRESTATIONS -->\r\n\r\n <div class=\"bin-group\">\r\n\r\n <div class=\"bin-group-title\">\r\n Prestations & tarifs\r\n <\/div>\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:11:20\"\r\n data-cat=\"Prestations & tarifs\"\r\n data-q=\"Comment les tarifs sont-ils calcul\u00e9s ?\"\r\n data-a=\"Chaque tarif d\u00e9pend de la dur\u00e9e de tournage, du temps de post-production, du nombre de livrables attendus et de l'usage pr\u00e9vu (priv\u00e9, commercial, diffusion m\u00e9dia). Le devis d\u00e9taille chaque poste pour une transparence totale, sans frais cach\u00e9s.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:11:20\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Comment les tarifs sont-ils calcul\u00e9s ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:15:08\"\r\n data-cat=\"Prestations & tarifs\"\r\n data-q=\"Un acompte est-il demand\u00e9 ?\"\r\n data-a=\"Oui, un acompte de 30 % est demand\u00e9 \u00e0 la signature du devis pour confirmer la r\u00e9servation de la date. Le solde est r\u00e9gl\u00e9 \u00e0 la livraison finale des fichiers, sauf accord particulier pour les projets de longue dur\u00e9e.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:15:08\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Un acompte est-il demand\u00e9 ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:19:22\"\r\n data-cat=\"Prestations & tarifs\"\r\n data-q=\"Que se passe-t-il en cas d'annulation ?\"\r\n data-a=\"Une annulation \u00e0 plus de 14 jours du tournage est rembours\u00e9e int\u00e9gralement hors acompte. En dessous de ce d\u00e9lai, des frais peuvent s'appliquer pour couvrir le temps d\u00e9j\u00e0 bloqu\u00e9. Un report de date est toujours propos\u00e9 en priorit\u00e9.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:19:22\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Que se passe-t-il en cas d'annulation ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n <\/div>\r\n\r\n\r\n\r\n <!-- LIVRABLES -->\r\n\r\n <div class=\"bin-group\">\r\n\r\n <div class=\"bin-group-title\">\r\n Livrables & d\u00e9lais\r\n <\/div>\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:24:10\"\r\n data-cat=\"Livrables & d\u00e9lais\"\r\n data-q=\"Quels sont vos d\u00e9lais de livraison ?\"\r\n data-a=\"Comptez 5 \u00e0 10 jours ouvr\u00e9s pour un reportage photo, et 2 \u00e0 4 semaines pour une vid\u00e9o mont\u00e9e selon sa complexit\u00e9 (\u00e9talonnage, animations, sound design). Un d\u00e9lai pr\u00e9cis est toujours indiqu\u00e9 dans le devis avant validation.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:24:10\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Quels sont vos d\u00e9lais de livraison ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:28:16\"\r\n data-cat=\"Livrables & d\u00e9lais\"\r\n data-q=\"Sous quels formats sont livr\u00e9s les fichiers ?\"\r\n data-a=\"Les photos sont livr\u00e9es en haute d\u00e9finition (JPEG, RAW sur demande) via une galerie priv\u00e9e en ligne. Les vid\u00e9os sont livr\u00e9es en MP4 haute qualit\u00e9, avec les formats adapt\u00e9s aux r\u00e9seaux sociaux (carr\u00e9, vertical) sur demande.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:28:16\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Sous quels formats sont livr\u00e9s les fichiers ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:32:02\"\r\n data-cat=\"Livrables & d\u00e9lais\"\r\n data-q=\"Combien de r\u00e9visions sont incluses ?\"\r\n data-a=\"Chaque prestation de montage inclut un tour de retouches. Des ajustements suppl\u00e9mentaires peuvent \u00eatre ajout\u00e9s en option. Pour la photo, un premier tri est propos\u00e9 avant retouche finale des images s\u00e9lectionn\u00e9es.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:32:02\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Combien de r\u00e9visions sont incluses ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n <\/div>\r\n\r\n\r\n\r\n <!-- DROITS -->\r\n\r\n <div class=\"bin-group\">\r\n\r\n <div class=\"bin-group-title\">\r\n Droits & organisation\r\n <\/div>\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:36:14\"\r\n data-cat=\"Droits & organisation\"\r\n data-q=\"Qui poss\u00e8de les droits sur les visuels ?\"\r\n data-a=\"Les droits d'usage sont c\u00e9d\u00e9s au client selon le cadre d\u00e9fini dans le devis (usage priv\u00e9, r\u00e9seaux sociaux, publicitaire). Le studio conserve le droit de pr\u00e9senter les visuels dans son portfolio, sauf clause de confidentialit\u00e9 sp\u00e9cifique.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:36:14\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Qui poss\u00e8de les droits sur les visuels ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n\r\n\r\n <button\r\n class=\"bin-row\"\r\n data-tc=\"00:00:41:00\"\r\n data-cat=\"Droits & organisation\"\r\n data-q=\"Travaillez-vous en dehors de votre r\u00e9gion ?\"\r\n data-a=\"Oui, les d\u00e9placements sont possibles partout en France et \u00e0 l'\u00e9tranger. Les frais de transport et d'h\u00e9bergement sont ajout\u00e9s au devis en fonction de la distance et de la dur\u00e9e du tournage.\"\r\n >\r\n\r\n <span class=\"bin-tc mono\">\r\n 00:00:41:00\r\n <\/span>\r\n\r\n <span class=\"bin-label\">\r\n Travaillez-vous en dehors de votre r\u00e9gion ?\r\n <\/span>\r\n\r\n <\/button>\r\n\r\n <\/div>\r\n\r\n <\/nav>\r\n\r\n<\/div>\r\n\r\n\r\n\r\n<!-- ========================================================\r\n NOUVELLE VERSION MOBILE\r\n Le contenu est g\u00e9n\u00e9r\u00e9 automatiquement par JavaScript\r\n======================================================== -->\r\n\r\n<section\r\n class=\"faq-mobile\"\r\n id=\"faqMobile\"\r\n aria-label=\"Questions fr\u00e9quentes\"\r\n>\r\n\r\n <div class=\"mobile-faq-intro\">\r\n\r\n <div class=\"mobile-faq-intro-line\">\r\n Questions fr\u00e9quentes\r\n <\/div>\r\n\r\n <p>\r\n Appuyez sur une question pour afficher sa r\u00e9ponse.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n <div id=\"mobileFaqContent\"><\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n<script>\r\n\r\n \/* =========================================================\r\n DONN\u00c9ES DES QUESTIONS\r\n ========================================================= *\/\r\n\r\n var rows = Array.prototype.slice.call(\r\n document.querySelectorAll('.bin-row')\r\n );\r\n\r\n\r\n var total = rows.length;\r\n\r\n\r\n\r\n \/* =========================================================\r\n DESKTOP\r\n ========================================================= *\/\r\n\r\n var monitorTc =\r\n document.getElementById('monitorTc');\r\n\r\n var monitorCat =\r\n document.getElementById('monitorCat');\r\n\r\n var monitorQuestion =\r\n document.getElementById('monitorQuestion');\r\n\r\n var monitorAnswer =\r\n document.getElementById('monitorAnswer');\r\n\r\n var scrubberFill =\r\n document.getElementById('scrubberFill');\r\n\r\n var scrubberHead =\r\n document.getElementById('scrubberHead');\r\n\r\n var scrubberCount =\r\n document.getElementById('scrubberCount');\r\n\r\n\r\n\r\n function pad(n){\r\n\r\n return n < 10\r\n ? '0' + n\r\n : '' + n;\r\n\r\n }\r\n\r\n\r\n\r\n function selectRow(row){\r\n\r\n rows.forEach(function(r){\r\n\r\n r.classList.remove('active');\r\n\r\n });\r\n\r\n\r\n row.classList.add('active');\r\n\r\n\r\n var index =\r\n rows.indexOf(row);\r\n\r\n\r\n var pct =\r\n ((index + 1) \/ total) * 100;\r\n\r\n\r\n monitorTc.textContent =\r\n row.getAttribute('data-tc');\r\n\r\n\r\n monitorCat.textContent =\r\n row.getAttribute('data-cat');\r\n\r\n\r\n monitorQuestion.textContent =\r\n row.getAttribute('data-q');\r\n\r\n\r\n monitorAnswer.textContent =\r\n row.getAttribute('data-a');\r\n\r\n\r\n scrubberFill.style.width =\r\n pct + '%';\r\n\r\n\r\n scrubberHead.style.left =\r\n pct + '%';\r\n\r\n\r\n scrubberCount.textContent =\r\n pad(index + 1)\r\n + ' \/ '\r\n + pad(total);\r\n\r\n }\r\n\r\n\r\n\r\n rows.forEach(function(row){\r\n\r\n row.addEventListener(\r\n 'click',\r\n\r\n function(){\r\n\r\n selectRow(row);\r\n\r\n }\r\n );\r\n\r\n });\r\n\r\n\r\n\r\n \/* =========================================================\r\n VERSION MOBILE\r\n ========================================================= *\/\r\n\r\n var mobileContainer =\r\n document.getElementById('mobileFaqContent');\r\n\r\n\r\n var categories = [];\r\n\r\n\r\n\r\n rows.forEach(function(row){\r\n\r\n var category =\r\n row.getAttribute('data-cat');\r\n\r\n\r\n if(\r\n categories.indexOf(category) === -1\r\n ){\r\n\r\n categories.push(category);\r\n\r\n }\r\n\r\n });\r\n\r\n\r\n\r\n \/* =========================================================\r\n CONSTRUCTION DES GROUPES\r\n ========================================================= *\/\r\n\r\n categories.forEach(function(category){\r\n\r\n var group =\r\n document.createElement('div');\r\n\r\n\r\n group.className =\r\n 'mobile-faq-group';\r\n\r\n\r\n\r\n \/* TITRE GROUPE *\/\r\n\r\n var title =\r\n document.createElement('div');\r\n\r\n\r\n title.className =\r\n 'mobile-group-title';\r\n\r\n\r\n title.textContent =\r\n category;\r\n\r\n\r\n group.appendChild(title);\r\n\r\n\r\n\r\n \/* LISTE QUESTIONS *\/\r\n\r\n var list =\r\n document.createElement('div');\r\n\r\n\r\n list.className =\r\n 'mobile-faq-list';\r\n\r\n\r\n\r\n rows.forEach(function(row, index){\r\n\r\n if(\r\n row.getAttribute('data-cat')\r\n !== category\r\n ){\r\n return;\r\n }\r\n\r\n\r\n\r\n var item =\r\n document.createElement('div');\r\n\r\n\r\n item.className =\r\n 'mobile-faq-item';\r\n\r\n\r\n\r\n \/* QUESTION *\/\r\n\r\n var button =\r\n document.createElement('button');\r\n\r\n\r\n button.className =\r\n 'mobile-faq-question';\r\n\r\n\r\n button.type =\r\n 'button';\r\n\r\n\r\n button.setAttribute(\r\n 'aria-expanded',\r\n 'false'\r\n );\r\n\r\n\r\n\r\n \/* NUMERO *\/\r\n\r\n var number =\r\n document.createElement('span');\r\n\r\n\r\n number.className =\r\n 'mobile-question-number';\r\n\r\n\r\n number.textContent =\r\n pad(index + 1);\r\n\r\n\r\n\r\n \/* TEXTE *\/\r\n\r\n var questionText =\r\n 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